Co-Creating with Low-Code + AI

There is no doubt that IT departments are agents of prosperity in companies. The digital transformation agenda, through modernization, automation and innovation projects, has helped companies to reduce costs, be more efficient, retain customers and increase revenues, elevating IT areas from a merely accessory and operational position to a fundamental and strategic one.

The thing is, it's not uncommon for us to continue measuring the success of projects delivered by IT departments through targets linked to their own department, based on meeting the famous "scope", "deadline" and "cost" tripod, taking the business (almost) completely out of the equation. It's as if in speech the focus was on business strategy, but in practice it remained on technology.

Of course, it's important that we continue to strive to deliver projects within scope, on time and at cost, but it's also essential that we start to broaden our vision, including more and more performance indicators from the business areas into the project management cycle and from the IT areas as a whole.

Projects that aim to increase revenues should be measured by this indicator, as should those that seek to reduce costs, increase operational efficiencies, build customer loyalty, shorten sales cycles and introduce innovations. The measure of success should be tied more to the "ends" and less to the "means".

But how can we really integrate IT and the business areas so that they share common goals?

The answer to this question can be summed up in one word: co-creation. Co-creation is basically about creating together, about creating cross-functional teams that share knowledge and activities in order to meet the needs of the business in the best possible way, and here the adoption of Low-Code + AI plays a fundamental role in this process.

As Low-Code technology has a visual approach based on the use of ready-made, verified and reusable components, and AI can take charge of handling the data, including normalizing, categorizing, organizing, summarizing and comparing it, the process of creating systems and applications becomes increasingly easier, reducing technological complexity and facilitating the use of development teams made up of professionals from both the IT and business areas.

Low-Code + AI allows the business to know more about technology, and IT to know more about the business. With the equalization of knowledge, the IT and business areas begin to speak the same language, creating a collaborative environment where project scopes naturally become increasingly innovative, while deadlines and costs become increasingly assertive.

Although we are still in the early stages of applying Low-Code + AI together in companies' digital transformation journey, this is the opportunity to make IT and the business areas "walk" side by side throughout the journey, and as we transform the company, the relationship between IT and the business areas will also be transformed. The relationship will no longer be one of supply, but of partnership. Technology projects will become business projects, spending on technology will become investments, and the performance indicators of the business areas will become IT performance indicators.

Never before in history have we had the opportunity to follow the combination of two such powerful technologies as Low-Code + AI. If they have come to simplify the use of technology, then it is very clear that they have also come to bring IT closer to the business areas. An opportunity that no company should miss.